Reviews
5 starts to Kristen, an amazing person to deal with in service.
4 stars to (do not know name), but handling was poor. He didn't bother reading the service order and acted like a robot. There was specifically mentioned about the loner car etc but he would act as if he didn't read it. I was not offered to wash the car not anything. When I purchased my "Nautilus reserve", the service was just top class. I upgraded my car with every single upgrade possible. And also purchased their 5 years service package.
On my last service. after service was completed, went to pickup my vehicle, this person gave me the keys and mentioned that its outside. I couldn't find the car in entire parking lot, and came back, he was not at his desk, but other gentlemen offered his help, went around and found my car way at the back of the service area. I would give him a full 5 stars.
Sales, I wouldn't give any star. I went there to upgrade my Lincoln Nautilus to either Aviator or a Navigator. He took my information and asked me that he will contact me back, he never did. Worst sales person ever. He should be fired immediately.
I have no other choice but go to this location for my service needs until warranty is out. But for sure would not go here to buy my new Aviator or Navigator.
4 stars to (do not know name), but handling was poor. He didn't bother reading the service order and acted like a robot. There was specifically mentioned about the loner car etc but he would act as if he didn't read it. I was not offered to wash the car not anything. When I purchased my "Nautilus reserve", the service was just top class. I upgraded my car with every single upgrade possible. And also purchased their 5 years service package.
On my last service. after service was completed, went to pickup my vehicle, this person gave me the keys and mentioned that its outside. I couldn't find the car in entire parking lot, and came back, he was not at his desk, but other gentlemen offered his help, went around and found my car way at the back of the service area. I would give him a full 5 stars.
Sales, I wouldn't give any star. I went there to upgrade my Lincoln Nautilus to either Aviator or a Navigator. He took my information and asked me that he will contact me back, he never did. Worst sales person ever. He should be fired immediately.
I have no other choice but go to this location for my service needs until warranty is out. But for sure would not go here to buy my new Aviator or Navigator.
The service team at Milton Lincoln Ford maintains the highest standards of customer service. They keep in touch through the process. The loaner Lincoln provided was brand new. The car exchanged was efficient and punctual. The Service Representative, Ms Betio, is knowlegeable and to customer service. A Fantastic worry free experience. Thanks for the mints, water, and car detailing as,well.
Paul M.
Paul M.
Any time you need service, ask for John or Edward. Top notch and handled everything perfectly
Rohan was excellent to work with. He answered all my questions quickly, explained features and options clearly, and made sure I felt comfortable at every step. I never felt rushed or pressured. The overall experience was organized, professional, and genuinely pleasant.
I had a great experience buying my car from Milton Ford. The entire process was smooth, professional, and stress-free.
Danish Singh, the salesperson who assisted me, was outstanding. He was knowledgeable, patient, and genuinely helpful throughout the process. He took the time to understand my needs, explained all the options clearly, and never made me feel rushed or pressured. His honesty and professionalism really stood out.
The team at Milton Ford was welcoming and well-organized, making the whole buying experience pleasant and efficient. I truly appreciate the excellent customer service and would highly recommend Milton Ford—especially Danish Singh—to anyone looking to purchase a vehicle.
Danish Singh, the salesperson who assisted me, was outstanding. He was knowledgeable, patient, and genuinely helpful throughout the process. He took the time to understand my needs, explained all the options clearly, and never made me feel rushed or pressured. His honesty and professionalism really stood out.
The team at Milton Ford was welcoming and well-organized, making the whole buying experience pleasant and efficient. I truly appreciate the excellent customer service and would highly recommend Milton Ford—especially Danish Singh—to anyone looking to purchase a vehicle.
Amazing staff from Sales to service. Best price in town.
